Frequently Asked Questions
What services do you provide?
We’ll haul junk from anywhere on your residential or commercial property — home, office, yard, etc. — and we’ll do the clean up after we are done. All you have to do is to tell us where and we’ll take care of the rest!
Do you charge for estimates/quotes?
Nope. Our estimates are free of charge, with no hidden fees. The price we give is all-inclusive. We’ll visit your location to assess your junk in person so we can give you the most accurate quote possible.
Can’t you provide me an estimate over the phone/email?
To give you the most accurate and fair price, an on-site assessment is best. This allows us to give you a fair, all-inclusive quote with no surprises. Estimates are 100% free and come with no obligation — if you’re not happy with the price, there’s no pressure to book.
How do you calculate the price?
We charge based on the volume of junk that takes up space in our truck, not the type of property — so residential and commercial rates are the same.
What payment modes do you accept?
We accept cash, cheques, and major credit cards.
Do you work on weekends?
Yes, we operate 7 days a week. If it’s more convenient for you we’ll be happy to come by on weekends.
Can I book your service on the day if I am not personally on site?
Yes, but you will need to appoint someone else to be on site. Our team will contact you to give you a heads-up just before we arrive.
What happens after you remove my junk?
We are committed to responsible disposal. After we leave, we meticulously sort all items. First, we identify anything in good condition that can be donated to local charities. Next, we separate materials for recycling. Anything else is safely and responsibly disposed of at transfer stations or landfills.
Why can’t you haul hazardous materials?
We can’t take hazardous materials as we are not licensed nor insured to do so. Examples of hazardous materials include asbestos, chemicals, paint, toxic materials, gasoline, oil drums (unless empty), solvents, and medical wastes.
What do you do to ensure you don’t damage my property when you work?
Our professional and reliable crew will be extra careful in moving junk out from commercial or residential properties to ensure no damages or scratches to the walls or floors. Furthermore, in the rare event of an accident, you can have complete peace of mind knowing we are fully insured.
Where are you located?
We’re a locally owned and operated business based right here in Mission, British Columbia. We serve both Mission as well as nearby areas.
Why is having a clean or decluttered residential or commercial space so important?
Click to read our article here to find out more.
Still have a question?
Feel free to contact us if you have any further questions. We're happy to help!